Support Request

Free Community Support

Ask other users for help on the AppGini Support Forum.

There is a separate Sub-Forum dedicated to AppGini Helper.

Paid support

Some questions that are very specific in nature are not addressable in our free support service and would be subject to additional support fees. These include code customizations, questions regarding designing databases for specific applications (that would require some effort for analyzing specific scenarios), debugging of issues not directly caused by our products etc.

Free Support

Due to the amount of support requests we receive, you might sometimes experience a delay in replying to your request. This depends on the complexity of the question, and the amount of support requests in queue.

Please do not resubmit your support request as doing so would reset it to the end of the queue causing a delayed reply. Thank you for your understanding.

If your question requires additional support fees, we'll let you know the cost beforehand.

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